If you didn't get it from zone.msn.com get it there and never close it. You can keep on and do other stuff by pushing the Windows button. The programmers messed it up on MSN and forgot to tell it to turn off after one hour. Turning off your comp by hitting the power button will cause it to only take off 5 min. If you did get it from MSN, you need to do a web search and download it from different sites.