Unless you know the password, you cannot delete the identity, you can make a new one, however (without a password) and start over, though:. . File -> Identities -> Manage Identities -> Add. . Name the new identitiy, switch to the new one, and reenter the email information.... . The only way to get rid of the password protected identity is the following:. 1. restore your computer to an earlier time, before you added it. 2. reinstall OE (microsoft website for more info). 3. remember the password - you can try as many times as you want.. . You're very limited when you cannot remember the password... hope that helps.