Question

What are the key aspects of providing excellent customer service?

Answer 1

Good customer service is the lifeblood of any business. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won’t be profitable for long.. . Good customer service is all about bringing customers back. And about sending them away happy – happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat customers.

Answer 2

be polite, make sure their stop at your buisness is a good one and makes them remember the experiance enough to come back. most important is personality! let it shine

Answer 3

You can get a copy of Up Your Service by Jack Welsh and read it ;)