I also have a kodak camera. When everything is plugged in, turn on the camera and a window should pop up. If it doesn't, go to Kodak.com and download a program called easy share, it's free. It's not a great program, but it'll get the job done. Another way is to use your printer card port if you have one. I have an HP and it works almost better than the easy share program. Hope this works.. As a last resort, put your camera on the back step and take a rock to it. At least you will feel better.